Refund & Billing Policy

This policy applies to all professional services offered by Vedhunt InfoTech, including:

• Website & App Development
• Digital Marketing & Social Media Management
• Automation (SQL / Power BI / Python)
• MIS & Reporting Services
• Accounting & Financial Services
• Data Analytics, AI, and Consulting Projects

1. Quotation & Agreement
   • Every project or engagement is initiated after a written quotation, proposal, or agreement is mutually approved.
   • The scope of work, timeline, and payment schedule are clearly defined before commencement.
2. Advance Payment
   • Projects typically begin with an advance payment (as mentioned in the quotation or agreement).
   • The advance is considered a confirmation of engagement and allocation of dedicated resources.
3. Milestone-Based Billing
   • Depending on the project type, billing may occur at key milestones, deliverable completion, or on a monthly retainer basis.
   • All invoices are shared electronically, inclusive of applicable taxes (GST or others).
4. Accepted Payment Methods
   • Bank Transfer (NEFT / RTGS / IMPS)
   • UPI / Payment Gateway
   • International Wire Transfer (for overseas clients)

Vedhunt InfoTech follows a strict No Refund Policy for all its professional services.

This is because our services involve significant intellectual effort, skilled manpower, and time investments that begin immediately upon project initiation.

We do not offer refunds for:

• Projects where any stage of design, development, or setup has commenced.
• Completed milestones, approved deliverables, or ongoing work-in-progress.
• Retainer, subscription, or maintenance plans once service has started.
• Third-party costs (e.g., domain, hosting, ad spend, software licenses, API integrations).

However, we assure you that:

• Every project is executed with clear communication and transparency.
• In case of any dissatisfaction, Vedhunt will work collaboratively to review, revise, or realign deliverables within the agreed scope.
• If a delay or issue arises due to our side, we will rectify or adjust timelines — instead of processing refunds — ensuring that our clients always receive complete value for their investment.

💬 Our priority is long-term client satisfaction, not one-time transactions.

Clients may request cancellation by written notice (email to accounts@vedhunt.com).
In such cases:

• Work completed up to the date of cancellation will be billed in full.
• Advance payments already received are non-refundable, as resources and time are already allocated.
• If any external vendor costs have been incurred (e.g., ads, hosting, tools), these will also be chargeable.

Vedhunt may, at its discretion, pause or reschedule the project rather than cancel it, depending on the client’s circumstances.

We value transparency. If you notice any discrepancy or have a concern regarding your invoice:

• Please inform us within 7 business days of invoice issuance.
• Our accounts team will review and respond within 5 business days.
• Any approved credit or adjustment (if applicable) will appear in the next billing cycle.

• Any change in requirements or additional requests beyond the agreed scope will be treated as a Change Request (CR).
• A revised quotation will be shared before proceeding.

New timelines or billing will be confirmed in writing to ensure transparency.

• Payments not received within the due date may result in temporary suspension of services or client portal access.
• Services will resume once the outstanding amount is settled.
• Repeated non-payment may lead to permanent termination of services and forfeiture of data or access credentials.

• All invoices are issued in accordance with the GST Act, 2017 (India).
• TDS (Tax Deducted at Source) must be deposited by the client as per Income Tax guidelines.
• International clients are billed in USD or INR, and bank or conversion fees are borne by the client.

For overseas clients:

• Payments are accepted via secure channels (Wire Transfer / PayPal / Authorized Gateways).
• No refunds are permitted once the project begins, irrespective of currency or jurisdiction.
• In case of unavoidable disputes, Vedhunt will review on a goodwill basis but not as a liability.

While refunds are not possible due to the nature of our work, Vedhunt InfoTech is committed to maintaining transparency and fairness:

• All project efforts and deliverables are traceable and documented.
• Clients are updated at every milestone for clarity.
• If any genuine concern arises, our management team personally reviews it to find a practical, fair solution.

💬 We don’t process refunds — we solve problems, fix gaps, and deliver value until you’re satisfied.

For any billing, payment, or cancellation-related queries, please reach out to:

📧 Email: accounts@vedhunt.com
📞 Phone: +91 86524 10289
🏢 Address: Vedhunt InfoTech, Pune, Maharashtra, India

By engaging with Vedhunt InfoTech, you acknowledge and agree to this Refund & Billing Policy.
This approach ensures fairness to all — respecting the time, skill, and dedication invested by our team while maintaining transparency for our clients.

Vedhunt InfoTech — Committed to building value-driven partnerships, not just projects.
Every hour we spend is invested in your success.